✦ Get in touch
A question. An idea. A little help.
Email us. If you would rather look first, the help page answers most questions about building, downloading and hosting.
Email us.
Help and refunds
A question about your site, a download that is not right, hosting, your account or a refund.
Email supportGeneral enquiries
Anything else: an idea, or a question that is not about your own site.
Email general enquiries
Help us help you faster.
- Say which site or page you mean.
- Say what you expected and what happened instead.
- If a page showed an error reference, such as E-7K3QXM, put it in your message.
- Write from the email address on your account if it is about your account.
Or look first.
Building and downloading
Answers about the canvas, pictures, motion, 3D and what is in your download.
Browse helpHosting
What hosting gives you and what the plans cost.
Hosting and pricesYour code
What is in the zip, the three formats and what does not come with a download.
Your code